Vanillaro. Privacy Policy

Effective Date: 01/01/2025

At Vanillaro (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website vanillaro.com or interact with our services.

1. Information We Collect
We may collect the following types of information:
Personal Details: Full name, email, phone number, address
Order Information: Products you purchase, delivery details, preferences
Payment Data: Only processed through secure third-party gateways (we do not store credit card info)
Usage Data: Pages visited, IP address, browser type, device info

2. How We Use Your Information
We use your data to:
Process and fulfill orders
Communicate order updates and respond to inquiries
Personalize your shopping experience

Improve our services, website performance, and customer support

Send promotions or updates (with your consent)

3. Sharing Your Information
We do not sell or rent your information. We may share data only with:
Trusted service providers (e.g. delivery partners, payment processors)
Government authorities if required by law

4. Cookies & Tracking Technologies
We use cookies to:
Remember items in your cart
Understand user behavior and improve the site
Deliver targeted ads (Meta, Google Ads)
You can manage or disable cookies in your browser settings.

5. Data Security
We implement industry-standard measures to safeguard your data against unauthorized access, loss, or misuse.

6. Your Rights
You have the right to:
Access, update or delete your personal data
Withdraw marketing consent at any time
Request a copy of your data

To do so, please contact us at hello@vanillaro.com.

7. Children’s Privacy
Our website is not intended for children under 13. We do not knowingly collect information from minors.

8. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on this page.

9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact:

📧 Email: Info@vanillaro.com
📍 Location: Dubai, United Arab Emirates